VERSION 1.2
Applicable to all Tempus Trans Group entities
CLAUSE 1 — DEFINITIONS
In these Standard Terms and Conditions:
(a) “Tempus Trans” or “Tempus Trans Group” means, collectively, the group of affiliated companies
operating under the Tempus Trans brand, including Tempus Trans UAB (Lithuania), Tempus Trans
Bulgaria Ltd. (Bulgaria), Tempus Trans Romania SRL (Romania) and Tempus Trans Sp. z o.o. (Poland).
The specific contracting entity shall be the entity indicated in the relevant Transport Confirmation.
(b) “Customer” means any legal or natural person ordering, requesting or accepting transport or
forwarding services from Tempus Trans.
(c) “Shipment” means the cargo covered by a transport order or Transport Confirmation.
(d) “Transport Confirmation” means the written confirmation issued by Tempus Trans accepting the
transport order.
(e) “CMR Convention” means the Convention on the Contract for the International Carriage of Goods by
Road (Geneva, 1956).
(f) “Standard Terms” means these Standard Terms and Conditions.
CLAUSE 2 — APPLICABILITY OF STANDARD TERMS
2.1. These Standard Terms apply to all offers, transport confirmations, transport services and related
correspondence issued by Tempus Trans.
2.2. Any deviation from these Standard Terms shall be valid only if expressly confirmed by Tempus Trans
in writing.
2.3. Customer terms, penalties, liability extensions, sanctions, delivery guarantees or other clauses
conflicting with these Standard Terms shall not apply unless expressly accepted in writing by Tempus
Trans.
12.4. In case of conflict between Customer documents and these Standard Terms, these Standard Terms
shall prevail.
CLAUSE 3 — SCOPE OF SERVICE AND STATUS OF TEMPUS TRANS
3.1. Tempus Trans shall organise and/or perform transport services in accordance with the agreed
transport model.
3.2. Depending on the agreed service, transport may include collection, consolidation, terminal
handling, reloading, warehousing, customs handling, linehaul, distribution and delivery.
3.3. For groupage and partial-load shipments, the Customer expressly acknowledges and accepts that
the transport may involve multiple loading, unloading, consolidation, terminal handling and cross-
docking operations inherent to the groupage transport model.
3.4. Unless expressly agreed otherwise in writing, Tempus Trans acts primarily as a freight forwarder
and transport organiser.
3.5. Tempus Trans does not guarantee the use of any specific vehicle, trailer, routing, carrier,
transshipment model or transport method unless expressly confirmed in writing.
CLAUSE 4 — SUBCONTRACTING
4.1. Tempus Trans is entitled to perform the transport service in whole or in part through carriers,
subcontractors, terminal partners, warehouses or other third parties without prior consent of the
Customer.
4.2. The Customer shall not contact, pursue claims against, establish direct cooperation with or initiate
legal proceedings against subcontractors, carriers or operational partners engaged by Tempus Trans
without prior written consent of Tempus Trans.
4.3. Any attempt to bypass Tempus Trans shall constitute a material breach of contract.
CLAUSE 5 — LIABILITY OF TEMPUS TRANS
5.1. International road transport shall be governed by the mandatory provisions of the CMR Convention
where applicable.
5.2. For services not governed by mandatory transport conventions, Tempus Trans liability shall be
limited to 8.33 SDR per kilogram of gross weight short or damaged and in any event shall not exceed
the agreed freight amount.
25.3. Tempus Trans shall not be liable for indirect losses, loss of profit, production losses, contractual
penalties, retailer penalties, supermarket penalties, customs penalties, warehouse penalties, line
stoppages, stock shortages, demurrage, detention, loss of market or any other consequential damages.
5.4. Tempus Trans shall not be liable for fraud, cyber incidents, falsified instructions, fake carriers,
identity theft, forged documents or hacked communication systems where commercially reasonable
verification procedures were applied.
5.5. Where any provision is inconsistent with mandatory law, such provision shall be limited only to the
extent necessary.
CLAUSE 6 — CUSTOMER RESPONSIBILITY
6.1. The Customer shall provide complete and accurate cargo information including weight, dimensions,
loading meters, stackability, customs status, ADR classification and delivery restrictions.
6.2. The Customer shall be fully responsible for incorrect, incomplete or late information.
6.3. Any changes after transport confirmation may result in additional charges and revised transit times.
6.4. The Customer shall ensure that the cargo is ready for loading within the agreed loading window.
CLAUSE 7 — CONTACT PERSONS
7.1. The Customer shall provide valid contact details for loading and unloading.
7.2. Contact persons must be reachable and authorised during loading and unloading operations.
7.3. Tempus Trans shall not be liable for failed loading, delivery delays or additional costs caused by
missing or unreachable contact persons.
CLAUSE 8 — PACKAGING, LOADING AND DOCUMENTS
8.1. The Customer shall ensure proper packaging suitable for road transport, terminal handling and
reloading.
8.2. The Customer shall ensure that all transport and customs documents are correct and available.
8.3. Unless otherwise agreed, loading and unloading shall be organised by the consignor or consignee.
8.4. Tempus Trans shall not be liable for claims arising from insufficient packaging, improper loading,
missing documents or unsuitable cargo.
CLAUSE 9 — SPECIAL CARGO, CUSTOMS AND REGULATORY OBLIGATIONS
9.1. ADR cargo, customs cargo, high-value goods, temperature-controlled goods and other special
cargo must be declared before confirmation.
9.2. Failure to disclose customs obligations, SENT obligations, UIT obligations, export procedures or
delivery restrictions shall be deemed a material omission by the Customer.
9.3. All resulting fines, penalties, delays, storage costs, customs expenses and operational
consequences shall be borne by the Customer.
CLAUSE 10 — GROUPAGE NETWORK
10.1. Groupage services operate according to weekly schedules and operational consolidation models.
10.2. Collection and delivery planning may depend on route planning, terminal cut-offs, linehaul
schedules and operational capacity.
10.3. If cargo cannot be loaded at agreed day, to Customer-related reasons, the shipment may be
postponed to the following weekly departure.
CLAUSE 11 — CANCELLATION OF GROUPAGE SHIPMENTS
11.1. Groupage shipment cancellation more than 48 hours before the planned loading day shall not
incur cancellation fees.
11.2. If a vehicle arrives and the cargo is not ready, an additional operational fee may apply.
11.3. Cancellation less than 24 hours before the planned loading day shall entitle Tempus Trans to
compensation equal to 25% of the agreed freight price.
11.4. Cancellation at loading place on Thursday or Friday or failure to provide cargo for loading shall
entitle Tempus Trans to compensation equal to 50% of the agreed freight price.
CLAUSE 12 — FTL TRANSPORTS
12.1. For FTL shipments and individually arranged transport solutions:
4(a) cancellation more than 24 hours before the planned loading time shall not incur cancellation fees;
(b) cancellation less than 24 hours before the planned loading time shall entitle Tempus Trans to
compensation equal to 20% of the agreed freight price, but not less than EUR 200;
(c) cancellation after the transport vehicle has arrived at the loading address, or failure to provide the
cargo for loading at the agreed place and time, shall entitle Tempus Trans to compensation equal to
40% of the agreed freight price, but not less than EUR 500.
12.2. The above amounts are agreed as reasonable operational compensation for reserved transport
capacity, empty mileage, operational planning, vehicle allocation, driver costs and lost transport
opportunities and shall not be construed as contractual penalties subject to reduction.
CLAUSE 13 — TRANSIT TIMES AND DELIVERY
13.1. Transit times are estimates based on operational schedules.
13.2. Fixed delivery deadlines apply only if expressly confirmed in writing.
13.3. Operational disruptions including traffic, weather, customs, consignee delays, border controls or
terminal delays shall not constitute delay by Tempus Trans.
CLAUSE 14 — SPECIAL INTEREST IN DELIVERY
14.1. Any special interest in delivery under Article 26 CMR must be declared and accepted in writing
before transport.
14.2. Without such written acceptance, the Customer shall not be entitled to claim penalties or damages
exceeding mandatory liability limits.
CLAUSE 15 — CARGO INSURANCE
15.1. Cargo insurance is not included unless separately agreed in writing.
15.2. The Customer is responsible for arranging adequate cargo insurance.
CLAUSE 16 — PAYMENT TERMS AND PROOF OF DELIVERY
16.1. Unless otherwise agreed, payment shall be made within 30 calendar days from invoice date.
516.2. Electronic invoices and transport documents shall be deemed received when sent by e-mail.
16.3. The Customer accepts electronic PODs, digital confirmations, warehouse confirmations, delivery
notes, TDC confirmations, signed scans and e-mail confirmations as valid proof of delivery.
16.4. The absence of original CMR documents shall not suspend payment obligations.
16.5. The Customer shall verify invoices and delivery documents without undue delay.
16.6. Any objection regarding delivery, POD or invoice must be submitted within 5 Working Days.
Otherwise, delivery and invoice shall be deemed accepted.
16.7. The Customer shall under no circumstances be entitled to deduct, offset, reduce or withhold
payment due to claims, penalties, shortages, delays or disputes unless finally confirmed by court
judgment or expressly accepted by Tempus Trans in writing.
16.8. Tempus Trans shall have a contractual lien and right of retention over cargo and documents in its
possession as security for all outstanding amounts.
16.9. Tempus Trans shall be entitled to suspend current and future services immediately where overdue
invoices, deteriorated financial standing or payment risks exist.
CLAUSE 17 — WAITING TIME, ADDITIONAL COSTS AND CLAIMS
17.1. The Customer shall reimburse all additional costs arising from waiting time, failed loading, failed
delivery, storage, customs issues, re-delivery, incorrect documents, additional handling, ferry charges,
tolls or operational disruptions not attributable to Tempus Trans.
17.2. For groupage and partial-load shipments, unless otherwise expressly agreed in writing, up to 2
hours for loading and 2 hours for unloading are included in the agreed freight price.
17.3. Any additional waiting time caused by the Customer, consignor, consignee, loading conditions,
unloading conditions, documents, cargo readiness or operational circumstances not attributable to
Tempus Trans shall be charged at EUR 20 per commenced hour.
17.4. Waiting time may be documented by GPS data, tachograph records, driver statement, warehouse
records, timestamps, transport documents or operational communication.
17.5. Any visible damage must be recorded in transport documents at delivery.
17.6. Claims must be submitted in writing together with all supporting documents.
17.7. Tempus Trans shall not be liable for undocumented, late or unsupported claims.
617.8. Tempus Trans shall not be liable for force majeure events including weather, strikes, border
closures, customs controls, war, pandemics, cyber incidents or government actions.
CLAUSE 18 — COMPLIANCE AND CONFIDENTIALITY
18.1. The Customer shall ensure compliance with sanctions, customs regulations and export control
laws.
18.2. The Customer shall indemnify Tempus Trans against all losses arising from sanctions breaches or
customs irregularities attributable to the Customer.
18.3. Commercial information, pricing and operational data shall remain confidential.
CLAUSE 19 — GOVERNING LAW AND JURISDICTION
19.1. These Standard Terms and any transport service performed by a specific Tempus Trans Group
entity shall be governed by the law of the country where the respective contracting Tempus Trans entity
is registered, without prejudice to mandatory provisions of the CMR Convention and other mandatory
transport regulations.
19.2. Any dispute arising out of or in connection with the transport service shall fall under the exclusive
jurisdiction of the competent courts of the country and city where the respective contracting Tempus
Trans entity is registered.
19.3. Notwithstanding the above, Tempus Trans shall additionally be entitled to bring proceedings
before any other competent court having jurisdiction over the Customer or its assets, including under
Article 31 of the CMR Convention where applicable.
CLAUSE 20 — FINAL PROVISIONS
20.1. Amendments shall be valid only if confirmed in writing by Tempus Trans.
20.2. If any provision is invalid, the remaining provisions shall remain fully effective.
20.3. These Standard Terms prevail over Customer documents unless expressly agreed otherwise in
writing.
20.4. The English version shall prevail in case of translation inconsistencies.
720.5. Tempus Trans may amend these Standard Terms at any time. The version effective on the
transport confirmation date shall apply.